Sales policy

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SALES POLICY – GOLDHATO

Effective Date: December 25, 2025

Expiration Date: December 25, 2026

At Goldhato, we are committed to providing our customers with high-quality, fresh, and safe food products. Our Sales Policy outlines the terms and conditions of purchasing goods from our store.


1. Product Availability

    • All products listed on our website are subject to availability.

    • We make every effort to ensure product stock is updated in real time.

    • If an item is out of stock after your purchase, we will notify you and offer a refund or substitute product.


2. Pricing and Payment

    • All prices are listed in GBP (£) and include applicable taxes unless otherwise stated.

    • We reserve the right to change product prices at any time without prior notice.

    • Payment methods accepted include:

      • Cash on Delivery (COD)

      • Bank Transfer

      • Credit/Debit Cards (Visa/MasterCard)


3. Order Processing

    • Orders placed before 3:00 PM are typically processed on the same day.

    • Orders placed after this time or on holidays will be processed on the next business day.

    • Once your order is confirmed, you will receive an email with order details and estimated delivery time.


4. Delivery Terms

    • We offer local and nationwide delivery services depending on your location.

    • Delivery fees and estimated times are shown during checkout.

    • Please ensure someone is available to receive the order at the delivery address.


5. Quality Assurance

    • All food products are selected and packaged under strict hygiene and safety standards.

    • Please check the condition of your items upon delivery and contact us immediately if anything is incorrect or damaged.


6. Order Cancellation

    • You may cancel your order before it is dispatched by contacting us directly.

    • Once the order is shipped or prepared, cancellation may not be possible.

    • If your cancellation is accepted, you may receive a full refund or store credit.


7. Contact Information

For any inquiries related to sales, please contact us:


Goldhato – Committed to delivering clean and fresh food for a healthier life.


Date of issue: June 8, 2025

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